ITIL® Intermediate – Service Operations (with exam)


What is ITIL® Service Operations?


ITIL® Service Operations is provided by Good e-learning, accredited by PeopleCert. ITIL® is a registered trademark of Axelos, used under the permission of AXELOS Limited. All rights reserved.

This ITIL Intermediate Service Operation (SO) course is one of the key qualifications within ITIL Service Lifecycle training and will establish your ability to enable responsive, stable, and repeatable IT service delivery. The ITIL framework sets international quality benchmarks for IT professionals around the world. This course focuses on IT governance, risks, budgets, and strategic assets and will provide you with service operation expertise during the strategy, design, and transition phases.

Why ITIL® Service Operations?


The objective of ITIL Service Operation is to make sure that IT services are delivered effectively and efficiently. The Service Operation lifecycle stage includes the fulfilling of user requests, resolving service failures, fixing problems, as well as carrying out routine operational tasks


ITIL® Foundation Certificate in IT Service Management

Modes of training by Edutrickz:

  • Live Virtual Classes.
  • Self-Paced Recorded Lessons.
itil service