ITIL® Continual Service Improvement (with exam)


What is ITIL® Continual Service Improvement?


ITIL® Continual Service Improvement(CSI) is provided by Good e-learning, accredited by PeopleCert. ITIL® is a registered trademark of Axelos, used under the permission of AXELOS Limited. All rights reserved.

Why ITIL® Continual Service Improvement?


The ITIL Intermediate Continual Service Improvement (CSI) certification will showcase your ability to apply principles, methods, techniques, and best practice elements of metrics-driven continual improvement within the ITIL service lifecycle. The course is one of the key qualifications in ITIL Expert training but can also serve as a free-standing qualification to establish your expertise in continual service improvement and enhance your IT service management career opportunities.


Candidates must have completed the ITIL® Foundation course (ITIL® Foundation Certificate or ITIL® v2 Foundation + v3 Foundation Bridge Certificate) before appearing for the ITIL® CSI exam. Also, it is required that the candidates attend a certification training program with an accredited training organization. More than 2 years of professional IT experience is recommended as it improves learning.

Modes of training by Edutrickz:

  • Live Virtual Classes.
  • Self-Paced Recorded Lessons.
itil csi